Posted August 6, 2026

NEW IncidentIQ as our ticketing and support system

When you submit an email to support@sfhs.com for technology assistance, marcom@sfhs.com for marketing & communication requests or other department specific email addresses, those requests are tracked and managed through a ticketing system to help ensure timely responses and follow-up from the appropriate educator. We are pleased to announce that we are now using IncidentIQ as our ticketing and support system. This shared system allows us to collaborate more efficiently and helps us connect you with the information and resources you need.

After you send your inquiry, you may begin receiving email notifications from the IncidentIQ system regarding your inquiry, including updates, responses or requests for additional information. To ensure you receive these communications, please add notifications@sfhs.incidentiq.com to your contacts or safe senders list and check your spam or junk folder if you are expecting a reply.